At 4N Fashion, customer satisfaction is very important to us. This Refund and Returns Policy explains the conditions under which returns, exchanges, and refunds are accepted.

Eligibility for Return or Exchange

You may request a return or exchange if:

  • You received a defective or damaged product

  • You received a wrong product or wrong size

  • The product is unused, unwashed, and in original condition

Requests must be made within 24 hours of receiving the product.

Items Not Eligible for Return

Returns or exchanges will not be accepted if:

  • The product is damaged due to customer misuse

  • The product has been used, washed, or altered

  • The original packaging, tags, or invoice are missing

  • The request is made after the allowed time period

How to Request a Return or Exchange

To request a return or exchange, please contact us with:

  • Order number

  • Product name

  • Reason for return or exchange

  • Clear photos or video of the product

You can contact us via phone or email.

Exchange Policy

  • Exchange is allowed for size issues or product defects

  • Exchange depends on product availability

  • If the requested item is out of stock, we may offer an alternative product

Refund Policy

  • Refunds are applicable only if exchange is not possible

  • Refunds will be processed after we receive and inspect the returned product

  • Refund amount will be sent through the original payment method or an agreed method

Delivery charges are non-refundable.

Return Shipping

  • Customers may be required to pay return shipping costs unless the issue is caused by our mistake

  • We recommend using a reliable courier service when returning products

Processing Time

  • Exchange processing may take 3–7 working days

  • Refund processing time may vary depending on the payment method

Contact Information

For any questions regarding refunds or returns, please contact us:

4N Fashion
ICE Park Ground Floor, Amirabad, Lohagara, Chittagong, Bangladesh
Phone: 01818-737373
Email: 4nfashion.bd@gmail.com

Policy Changes

4N Fashion reserves the right to modify or update this Refund and Returns Policy at any time. Changes will be effective immediately after being posted on this page.

Acceptance of Policy

By purchasing from 4N Fashion, you agree to this Refund and Returns Policy.